After graduating from Miami University with a degree in Business Administration, Jeff Douglas got his start in the Mortgage Industry in 1997. During his first 3 years, he became one of the top loan originators for a large national mortgage lender. As one of the top online originators in the country, his talent and dedication to providing an unprecedented level of customer service for his borrowers did not go unnoticed. Jeff became a proud employee of LendingTree in 2000 and was able to put his experience to work by consulting with the highest caliber of online lenders in the country.
While at LendingTree, it became apparent to Jeff that there was tremendous opportunity to serve clients better online. In 2001, Jeff launched Wyndham Capital Mortgage with the philosophy that Wyndham Capital would provide better rates, lower fees, and develop an easier process for clients by leveraging technology to enhance mortgage process flows. Within 2 years, Wyndham Capital Mortgage became a top 10 lender out of more than 150 lenders on the LendingTree network. Since the start of Wyndham, Jeff has maintained his core philosophy and expanded the company’s reach into many other areas of the internet.
Jeff is not only obsessive about taking care of Wyndham's customers but his employees as well. Training, service, and technology are the major focal points within Wyndham Capital. It's through these practices that Wyndham Capital is able to provide an amazing experience for its clients. In today’s lending economy, Wyndham has survived for more than 10 years by doing the right things. This includes continual reinvestment in Wyndham’s employees and infrastructure, holding the highest lending integrity, and providing the secondary market with loans of the highest quality.
Jeff is also passionate about his family and the great outdoors. In addition to being a classically trained violinist and fiddle player, he can also be found with a fly rod catching and releasing just about any fish in fresh or saltwater.
After graduating from Appalachian State University, Rob began his career in finance with Norwest Financial. Starting as a Credit Manager he was quickly elevated to management and was ultimately promoted to oversee the largest branch in the Southeast.
After four years with Norwest Financial, Rob joined EquiFirst Corporation as an Account Executive. After growing his territory into the most profitable territory in the company, Rob was promoted to Regional Sales Manager. As Regional Sales Manager, Rob worked with his team to turn the worst performing region in the company into the number one region at EquiFirst. Rob was promoted to VP of Sales and oversaw all the Sales Managers at the company. Next, Rob was given the opportunity to oversee both Sales and Operations at the company. During this time, Rob and his team improved the performance of two different divisions. Rob was consistently recognized for turning around under performing divisions. Under Rob’s leadership, profitability, loan volume, loan quality and customer service all improved. This set the stage for Rob to be promoted to SVP of Sales at EquiFirst Corporation. In this position, he led a team of over 250 sales representatives, 15 Sales Managers and two Vice Presidents of Production. He and his team transitioned the company to offering FHA loans on a mass scale. This initiative helped to return EquiFirst to profitability.
Rob joined the team at Wyndham Capital Mortgage in April 2009 as SVP of Sales. After playing an instrumental role in helping the company achieve more than 450% growth during his tenure at Wyndham Capital, Rob was promoted to his current role as Chief Operating Officer. Rob currently oversees all sales operations of the business at Wyndham Capital and is focused on insuring the continued growth and success of the company.
Jeremy began his career in the Finance Management Associate Program at Bank of America, where, during his six years there, he rotated through a number of divisions – eventually becoming a Product Controller in Capital Markets for Real Estate Loan Syndications.
Upon being accepted into The Wharton School at the University of Pennsylvania, Jeremy made the decision to leave Bank of America and attend one of the top MBA programs in the country.
After graduate school, Jeremy worked at Wells Fargo Securities in Residential Mortgage and Consumer Structured Products, but eventually decided to seek out an opportunity with a smaller company more focused on exceeding the expectations of every customer by delivering a superior value proposition.
In November 2010, Jeremy joined Wyndham Capital as controller and a member of the executive management team. In August 2012, Jeremy won CFO of the Year by the Charlotte Business Journal for his exceptional leadership at Wyndham Capital. Jeremy is responsible for all areas of accounting, finance and treasury at the company and is dedicated to helping Wyndham become one of the top retail mortgage originators in the nation.
Upon graduating from Hampden-Sydney College, Trip started his career in the online Mortgage Origination Industry in 2003.
Trip began his career at LendingTree.com as an Account Analyst. He was promoted to Regional Vice President of Lender Relations within the first two years. During his tenure at LendingTree, Trip worked directly with the largest internet based Lenders in the country to help them succeed with their online customer base, while growing their partnership with LendingTree.
Prior to joining the team at Wyndham Capital, Trip worked for Sparkroom as Director of Account Management. During his time at Sparkroom, Trip leveraged Sparkroom’s technology to consult with industry leading online lenders to help them optimize on their digital marketing efforts.
Trip joined the team at Wyndham Capital in September of 2009 as Director of Marketing. After building the Marketing Department and helping the company to grow more than 400% during his tenure, Trip became a proud member of the Executive Team and was promoted to SVP of Marketing in August of 2016.
Kim Spain first began paving the way for her finance career by obtaining a BS in Finance by double majoring in Corporate Finance and Financial Services, along with a MBA in Finance.
With 14 years of experience in the industry, Kim is well versed in Internal Audit, Risk Management and compliance. Kim has worked at organizations ranging from BOA, to community banks, to nonbank mortgage originators/servicers.
Throughout her career Kim has built 3 internal Audit and Risk Management functions, and 10 of her 14 years in the industry have been spent overseeing residential lending. She currently holds the CAMS (Certified Anti-Money Laundering Specialist) certification.
Kim joined the Wyndham team in April of 2016 and since has been leading Third Party Oversight, Legal and Compliance, Quality Control, and managing of all risk factors including operational, financial, market and credit.
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